Money
Buy credits (card or ringgit)
You buy credits from Billing in the left menu or the pricing page: pick a pack or a plan and pay by card in US dollars. Some signed-in accounts also see a second button to pay in ringgit (RM); if yours does not show it, pay by card.
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Prerequisites
- A Reviral account, signed in. Signed-out visitors who press a buy button are sent to sign in first.
- A payment card, or (only if your account shows the ringgit button) a Touch 'n Go eWallet or a Visa/Mastercard for paying in RM.
Steps: pay by card (US dollars)
- Open Billing: press Top up under your balance in the sidebar, or go to /app/billing.
- For a one-time pack, under Buy credits press Buy on Mini (400 credits, $4.99), Plus (2,200, $24.99) or Mega (6,000, $59.99).
- Or, for a monthly plan, under Monthly plans press Subscribe on Starter ($19), Pro ($49) or Ultra ($99).
On the pricing page the same buttons read Get Mini Pack and Choose Starter.
- The button reads "Opening checkout…" and the card checkout opens. Enter your card and pay.
- When the payment finishes, open Billing to check your credits.
Steps: pay in ringgit (RM), if your account shows it
The ringgit button shows only for signed-in accounts where it is switched on. The public pricing page reads "Pay by card." because signed-out visitors never see it.
- In Billing or on the pricing page, look under the Buy, Get, Subscribe or Choose button for a second button that reads Pay with followed by payment logos and RM, with the line "Card declined? Try this second payment method.". Packs show Touch 'n Go eWallet; monthly plans show Visa and Mastercard.
- Press it. A dialog shows You pay today with the RM amount and the US-dollar price ("· one-time" for a pack, "/ month" for a plan). Plans also show "Renews monthly at RM …".
- Press Continue (it reads "Opening payment…" while loading), finish the payment in the window that opens, then come back to Billing. Press Cancel to close without paying.
Ringgit prices use Reviral's own USD/MYR rate and "may differ slightly from live exchange rates".
Crypto
Crypto payment is not available yet. Pay by card, or in ringgit if your account shows that option.
Verification
- Billing → Credit balance shows the new total ("non-expired credits available").
- Billing → Credit history shows a new row: "Credit pack" for a pack or "Monthly grant" for a plan.
- For a plan, Current plan shows its name, "Active" and "Renews on <date>".
- Your first payment also removes the REVIRAL.AI logo from your files. See Free-plan logo.
Troubleshooting
| You see | What it means | What to do |
|---|---|---|
| "Please try again in a moment" | The card checkout could not open. | Wait a moment and press the button again. |
| "Payment cancelled — nothing was charged." | You closed the ringgit payment window. | Press the ringgit button again when ready. |
| "Could not open the payment window. Nothing was charged. Try again." | The ringgit window failed to open. | Try again, or pay by card. |
| "Too many tries. Wait a minute, then try again. Nothing was charged." | Several attempts in a short time. | Wait one minute, then retry. |
| "You already have a plan. Manage it from Billing." | You tried to start a second plan. | Change your current plan in Billing instead. |
| "You have a payment window open. Finish it or try again in a few minutes." | An earlier ringgit payment is still open. | Finish that window, or wait a few minutes. |
| Paid, but no credits in Billing | The payment may still be confirming. | Reload Billing. If the credits are still missing, message our support team from Support with the time you paid. |
FAQ
Which payment methods does Reviral accept?
Every pack and plan can be paid by card in US dollars. Some signed-in accounts also see a second option to pay in ringgit (RM): Touch 'n Go eWallet for packs, or Visa or Mastercard for monthly plans.
Can I pay with crypto?
Not yet. Today you can pay by card in US dollars, and some accounts can also pay in ringgit.
How fast do the credits arrive?
After the payment goes through, the credits show in Billing under Credit balance and as a Credit pack or Monthly grant row in Credit history. If they are missing after you reload Billing, contact our support team.
Why is the ringgit price slightly different from today's exchange rate?
Ringgit prices use Reviral's own USD/MYR conversion rate, so they can differ slightly from live exchange rates. The dialog shows the RM amount and the US-dollar price before you continue.