Help
Frequently asked questions
Can't find what you need? Email support@reviral.ai and we'll respond within 24h.
Product
What does Reviral actually do?▾
You type a topic, pick a style, and Reviral writes a hook-driven script, generates a voiceover, creates and animates each scene, adds captions and music, and exports a ready-to-post vertical video. End-to-end in about 3–7 minutes.
Which platforms is the output sized for?▾
9:16 vertical by default for TikTok, Instagram Reels, and YouTube Shorts. You can switch to 16:9 landscape or 1:1 square per project.
Do you support character consistency across scenes?▾
Yes. Reviral creates or uses one clean character reference and keeps the same description and appearance across every scene.
Can I record my own voice instead of using an AI voiceover?▾
Yes. The create page has an in-browser voice recorder. Your recording becomes the master audio and captions are aligned to your speech.
How are captions timed?▾
Captions use precise word timings from the voice track, so they snap to speech instead of drifting.
Pricing
How much does a render cost?▾
Costs are shown in credits before you render. The total depends on duration, quality tier, and media type.
What's the cheapest way to test the product?▾
Use stock footage at the Base tier for early drafts, then switch to generated video for the versions you want to keep.
Do you offer free credits?▾
Yes. New accounts start with free signup credits, enough to try several Base-tier drafts.
What about higher volumes?▾
Higher-volume plans include more monthly credits and a lower price per credit. See the pricing page for current amounts.
Quality
What image and video models do you use?▾
Reviral uses leading image and video models, including Nano Banana Pro, Seedance, and Google Veo, selected by workflow and quality tier.
Why do my Pro renders look better than Base?▾
Pro and Ultra can generate more than one image option per scene and select the strongest result. Base uses a single option to keep drafts affordable.
Does the script have to follow a template?▾
No. The script adapts its framing, hook, and structure to the topic instead of forcing every video through one template.
Trust + Safety
What happens if a render pauses mid-process?▾
A temporary service limit can pause a render instead of failing it. The team is alerted and the render resumes automatically when the service is available again.
Do you charge if a render fails completely?▾
No. If a render cannot be completed within the recovery window, its credits are refunded.
Is my content private?▾
Yes. Renders stay in your private project library unless you choose to share them.
Where do you process my data?▾
Media is processed by our private cloud workflow and stored for your account. It is served only to you unless you choose to share it.