Money
Invoices and credit history
Open Billing (/app/billing) to see every credit move and your ringgit (RM) invoices. Credit history lists your latest top-ups, renders and refunds; Payments lists ringgit payments with a Download button for the invoice PDF.
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Prerequisites
- A Reviral account, signed in.
- For a ringgit invoice: a paid ringgit payment. The Payments section shows when your account can pay in ringgit or already has a ringgit payment.
Steps: see your credit history
- Open Billing: press Top up in the sidebar, or go to /app/billing.
- Scroll to Credit history. The header shows how many rows are listed ("N most recent"); Billing lists your 20 most recent credit moves.
- Read each row: its name, date and time, and the amount (green with "+" when credits came in, red when they went out). Row names include:
| Row name | What it is |
|---|---|
| Monthly grant | credits from your monthly plan |
| Credit pack | credits from a one-time pack |
| Render | credits spent on a render |
| Render refund | credits returned after a failed render |
| Adjustment | a manual change to your balance made by Reviral |
| Signup bonus | welcome credits, if your account received them |
A row can show its own description instead of these names. Rows for credits that expire also show "· expires <date>".
Steps: download a ringgit (RM) invoice
- Open Billing and scroll to Payments.
- Find the payment. Each row shows the item, the date, the RM amount and a status: Paid, Pending, Failed or Refunded.
- Press Download on a paid row. The invoice PDF downloads, and its invoice number shows next to the date.
Steps: find a card (US-dollar) receipt
- Check your email inbox for the payment receipt from the card checkout. Receipt emails are separate from marketing email and keep arriving even if you unsubscribe.
- For a monthly card plan, open Billing and press Manage billing under Current plan to open your card plan's billing page.
- Can't find a receipt? Message our support team from Support with the payment date and amount.
Verification
- The total under Credit balance matches what you expect after the latest rows.
- For totals over a time range, open Stats (/app/stats). Its Credit flow shows "Spent on renders", "Refunded", "Granted" and "Purchased".
Troubleshooting
| You see | What it means | What to do |
|---|---|---|
| "No credit activity yet." | Your account has no credit moves yet. | Buy a pack or plan; the row appears after payment. |
| "No payments yet." | You have not paid in ringgit yet. | Card payments are not listed here; see the card receipt steps above. |
| No Payments section at all | Your account pays by card only. | Use the card receipt steps above. |
| A paid row with no Download | The invoice is not ready for download yet. | Message our support team from Support. |
| "Could not open subscription management. Try again." | Manage billing could not open. | Try again in a moment. |
FAQ
Where do I download a Reviral invoice?
For ringgit (RM) payments, open Billing and press Download next to the payment under Payments. For card payments, check your email for the receipt; monthly card plans can also open Manage billing in Billing.
How many credit history rows does Billing show?
Billing shows your 20 most recent credit moves: grants, packs, renders, refunds and adjustments.
Why does a Payments row have no Download button?
Download shows only for paid rows once the invoice is ready. Pending or failed payments have no invoice; ask our support team if a paid row has none.
Can I see totals for spent and refunded credits?
Yes. The Stats page shows a Credit flow with credits spent on renders, refunded, granted and purchased.