# Find, download and share your videos

> Every video you make lands in Projects and every picture in Images, kept for 30 days. Download, copy a share link or upscale to 4K. Find your files now.

URL: https://reviral.ai/docs/my-files
Updated: 2026-10-05
Open Projects: https://reviral.ai/app/projects

Every video you make is saved in **Projects** (`/app/projects`), every Image Studio picture in **Images** (`/app/images`), and every video exported from the editor in **Exports** (`/app/exports`). From there you can play, download, share or delete each one. Files are kept for 30 days, so download anything you want to keep.

## Steps

1. **Open your videos.** In the left menu press **Projects**. The page is headed "Your videos." Filter with **All**, **Ready**, **Rendering** or **Failed** (each shows a count), or type in "Search this page…". Switch between **Grid view** and **List view**.
2. **Open one video.** Click the card, or press **Preview** to watch it in place. The project page shows the video, its status and the prompt used ("Your prompt", with **Copy prompt** and **Reuse**).
3. **Download.** On the project page press **Download**. On a card in the list, press **Export options** and choose **Download 1080p** ("Native quality · free").
4. **Upscale to 4K (optional, paid).** In **Export options** press **Upscale to 4K — {N} credits**. It shows "Upscaling to 4K… (~3–4 min, stays running if you close)", then **Download 4K ✓**.
5. **Share a link.** On the project page press **Copy link** (it turns into "Copied!"), or on a card open **More actions** and press **Copy public link** ("Link copied ✓"). The link opens a public watch page (`/watch/…`).
6. **Find your pictures.** Press **Images** in the left menu ("Your images."). Filter by model, then press **Download** under a picture. Press **New image** to make another.
7. **Delete what you don't need.** On a video card press delete, then "Click again to confirm". On the project page the delete button asks "Delete this project?". For a picture press **Delete**, then **Yes, delete** at "Delete this image?".

## At a glance

| Item | Value |
|---|---|
| Where videos live | **Projects**, `/app/projects` |
| Where pictures live | **Images**, `/app/images` |
| Editor exports | **Exports**, `/app/exports` |
| Kept for | 30 days; each card shows "Kept until {date}" |
| Download 1080p | Free |
| Upscale to 4K | Costs credits, price on the button; takes about 3–4 minutes |
| Share | Public watch link, no account needed to watch |
| Logo on files | Only on accounts that have never paid |

## Troubleshooting

| You see | What it means | What to do |
|---|---|---|
| "Videos are kept for 30 days, then become eligible for deletion — download anything you want to keep." | The reminder banner on Projects (Images shows the same for pictures) | Download files you want to keep before the Kept until date; see the [data retention policy](https://reviral.ai/retention) |
| "Free plan: your downloads carry the REVIRAL.AI logo" + **Upgrade to remove logo** | Your account has not paid yet | Buy any pack or plan; see [The free-plan logo](https://reviral.ai/docs/free-plan-logo) |
| "Getting your video ready…" | The final copy of your video is still being prepared | Wait a moment and reload |
| "We couldn't finish this video. Please contact support and we'll fix it." | The final copy could not be made | Write to [support](https://reviral.ai/docs/support) with the project link |
| The video card says **Failed** | The render did not finish; its credits came back | Read the reason on the project page and see [Every error message and what to do](https://reviral.ai/docs/render-errors) |

Your own brand logo on every video is set in [Settings and brand watermark](https://reviral.ai/docs/settings). See [plans and prices](https://reviral.ai/pricing).

## Related

- [Free-plan logo and removing it](https://reviral.ai/docs/free-plan-logo)
- [Every error message and what to do](https://reviral.ai/docs/render-errors)
- [Settings and brand watermark](https://reviral.ai/docs/settings)
- [How credits work](https://reviral.ai/docs/credits)

## FAQ

### How long are my videos and pictures kept?

30 days from the day you made them, then they can be deleted. Each card shows a Kept until date, so download anything you want to keep.

### Does downloading cost credits?

No, Download 1080p is free. Only Upscale to 4K costs credits, and the price shows on the button.

### Why does my download have a REVIRAL.AI logo?

Accounts that have never paid get the logo on their videos and pictures. Any credit pack or plan removes it.

### Can people without a Reviral account watch my share link?

Yes. Copy public link gives a watch page anyone with the link can open.